Are you open? Is my order affected?

Taffy Bear Ltd is still up and running, and we are working hard to continue achieving all estimated processing times for our products, including from third party printers.

However, our couriers and Royal Mail are experiencing some postal delays within their network due to current circumstances. Please therefore allow an extra few days for delivery. Thank you for your patience on behalf of all our team, Royal Mail and our couriers. Stay safe and well. x


Where does my order come from?

Taffy Bear Ltd ships products from Durham UK


Can I get Covid-19 from a Taffy Bear Ltd product?

Our priority is the health and well-being of our customers and employees. We want you to feel confident in the safety of our products, and continue to monitor closely the guidance from the UK Government and World Health Organisation.

"The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low." World Health Organisation, 06/04/2020.

At Taffy Bear Ltd strict hygiene is being followed including hand sanitiser at all packing stations.

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